Privacy Policy

Last updated: April 08, 2026

Introduction

YChat is designed to help people spend time together online through secure communication and shared digital experiences. Protecting your privacy is important to us.

This Privacy Policy explains how we collect, use, and safeguard personal data, and outlines our approach to user safety, including the protection of minors.

This Privacy Policy applies to the mobile application “YChat: Virtual Hangout App” (referred to as “YChat”), operated and owned by YACHII PTE. LTD., as listed on applicable app distribution platforms.

By using YChat, you agree to the practices described in this policy.

1. Data Controller

YACHII PTE. LTD., a company incorporated in Singapore, is the data controller responsible for processing personal data.

2. Information We Collect

Personal Information

  • Name
  • Email address
  • Phone number
  • Profile photo

Device & Technical Information

  • IP address
  • Device type and operating system
  • Browser or app version

3. Legal Basis for Processing (GDPR)

We process personal data based on one or more of the following lawful bases:

  • Consent – for optional features such as location sharing or media uploads
  • Contractual Necessity – to provide YChat’s core services
  • Legitimate Interests – including platform security, fraud prevention, analytics, and dispute handling
  • Legal Obligations – where processing is required by applicable law

4. How We Use Your Data

We use collected data to:

  • Provide and maintain YChat services
  • Enable communication and shared experiences
  • Improve performance and reliability
  • Ensure platform integrity and user safety
  • Comply with legal and regulatory requirements

5. Data Sharing & Disclosure

We do not sell your personal data.

We may share data:

  • With internal moderation or support teams to ensure platform safety
  • With trusted service providers (such as hosting or analytics partners) under strict confidentiality and data protection agreements
  • With legal or regulatory authorities when required by law

6. User Safety & Acceptable Use

YChat is committed to maintaining a safe environment for all users. Certain behaviors and content are strictly prohibited, including:

  • Harassment, abuse, or harmful conduct
  • Illegal activities
  • Exploitation or endangerment of others

Accounts found violating these standards may be suspended or permanently removed.

7. Protection of Minors

YChat has a zero-tolerance policy toward any form of child sexual abuse or exploitation.

We prohibit:

  • Any content involving the sexual exploitation or abuse of minors
  • Grooming, predatory behavior, or inappropriate interactions involving minors

Safety Measures

To support user safety, we implement:

  • Reporting mechanisms for inappropriate content or behavior
  • Moderation processes (automated and/or manual)
  • Enforcement actions including account suspension or removal

Reporting Concerns

Users can report safety concerns through:

  • In-app through ‘Help’ section in setting or through ‘Report’ button found on user profile and in chats
  • Email: support@yachii.com

We review reports and take appropriate action in a timely manner.

8. Children’s Privacy

YChat is not intended for children under the age required by applicable law (typically under 13 or equivalent minimum age).

We do not knowingly collect personal data from children without appropriate consent. If such data is identified, it will be deleted.

9. Your Rights (GDPR)

You have the right to:

  • Access and correct your personal data
  • Request deletion of your account and associated data
  • Withdraw consent for optional features
  • Request data portability
  • Lodge a complaint with your local data protection authority

10. Data Retention

  • Personal data is retained only as long as necessary to provide the service and meet legal obligations
  • Deleted accounts are removed or anonymized within 30 days, unless retention is required by law
  • Aggregated or anonymized data may be retained for analytics and product improvement

11. Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

  • Encrypted communication where appropriate
  • Access controls and secure authentication
  • Regular security reviews and testing
  • Secure hosting environments aligned with applicable data protection standards

While we strive to protect your data, no system can be guaranteed to be completely secure.

12. Changes to This Policy

  • We may update this Privacy Policy from time to time to reflect changes in law, technology, or platform features.
  • Updates will be posted with a revised effective date
  • Continued use of YChat after updates constitutes acceptance of the revised policy

13. Contact Us

For privacy-related questions or requests: support@yachii.com